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3: Information Gathering and Interviewing

  • Page ID
    231621
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    Figure \(\PageIndex{1}\): Visual representation of "big data." (Unsplash free-to-publish license; Joshua Sortino)
    Learning Objectives
    • Learn basic information gathering techniques for journalists and other mass media professionals 

    • Understand the role interviewing plays in information gathering and learn essential interviewing techniques

    • Recognize the possibilities and ethical challenges of using audience targeting data

    Information gathering is a catchall term for doing the necessary research to collect enough information to produce a piece of media content. For brief posts, gathering the necessary information may mean simply reviewing the social media posts of 10-15 knowledgeable individuals and groups, checking with official sources, and connecting with key sources for fact checking purposes by text, direct message, email, phone, etc. For more in-depth reports, information gathering usually requires a combination of gathering previously published articles about a topic online, in print, or both, conducting interviews in person, requesting and organizing relevant data, often from government sources who can take weeks to reply, and gathering additional original documents whenever possible.

    Whatever the case, it is essential for media professionals to develop a sense of when "enough is enough" in information gathering. There are almost infinite possible sources of information a media writer might consider consulting, but even in in-depth reporting it is not possible to contact every person and gather every document you might want to gather. Setting expectations for the scope of the product is essential.

    This is not an investigative journalism textbook. Thus, it does not delve into specifics about information gathering. Instead, this chapter covers key concepts useful for future journalists, advertising and PR professionals, broadcasters, social media managers, and more.

    The first content section covers basic techniques for gathering information online and in print. The second section covers interviewing briefly. The third section covers only very basic data gathering and analysis techniques, and within that same section is a brief discussion about the ethical challenges that face media writers in a media market where so much data is available about so many people it can often feel as though it is possible to know everything about everyone all at once. Even if this is not the case, media professionals must apply ethical practices when collecting and analyzing data and when publishing content based on data analysis.

    Behind data trends are real people who face serious real world consequences when their data are used to target them with ads, talk about them in news reports, or anticipate their response to a PR campaign or similar. Media professionals must respect the privacy of all stakeholders while still practicing rigorous, thorough information gathering techniques.

    The best simile for information gathering in media writing is that it is like gathering ingredients before preparing a meal. Depending on the complexity of the meal and how innovative and/or complicated the final product is meant to be, gathering resources can be as simple as making a pit stop at the local grocery store or as wild as traveling halfway across the world to sample cuisines few if any in your home culture have ever had before


    3: Information Gathering and Interviewing is shared under a CC BY license and was authored, remixed, and/or curated by LibreTexts.

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