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10.3: Document 1 (from David McMurray’s Online Technical Writing)

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    1102 West 30th
    Lawrence, KS 66321
    August 4, 19XX

    Dr. Maria Gomez-Salinas
    Director of the Diabetes Clinic
    St. David’s Hospital
    1000 Greenberg Lane
    Wichita, KS 66780

    Dear Dr. Gomez-Salinas:

    I am writing you in hopes of finding out more about how the new Glucoscan II blood glucose monitoring system, which a representative at Lifescan informed me that your clinic is currently using.

    Originally, I saw Lifescan’s advertisement of this new device in the January 19XX issue of Diabetes Forecast and became very interested in it. I wrote the company and got much useful information, but was recommended to write several current users of the system as well.

    For a technical report that I am writing for a technical writing class at Johnson County Junior College, I need some help with the following questions:

    1. How often does the Glucoscan II need to be calibrated in practical, everyday use conditions?
    2. How accurate is the Glucoscan II compared to other similar systems that your patients have used?
    3. What problems do your patients experience with this new device?

    The Lifescan representative indicated that your clinic is one the leaders in implementing new technology for diabetics, and therefore I am eager to hear from you. In the report I will acknowledge your contributions, and I will send you a copy of the completed report if you wish.

    Thank you for your time, and I hope to hear from you soon.

    Sincerely,

    Anita Teller
    Student, Medical Technology
    Johnson County Junior College

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