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7.4: Readability Factors

  • Page ID
    86334
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    Readability (the process of making documents easier to read, understand and respond to) can be divided into two main categories: content and design. Technical writers have to make conscious efforts to make both the information and the document stand out.

    Here are a few ways to make papers more readable:

    Content

     Language:

    Use simple language whenever possible.

    Define complex language.

    Choose strong active verbs (avoid passive voice most often).

    Sentences and paragraphs:

    • Use short sentences on average.
    • Use short paragraphs. Look for ways to break one longer paragraph into a series of shorter paragraphs.
    • Single space most documents. Skip lines between paragraphs when convenient.
    • Use parallelism in lists. Help your reader get from beginning to end.

    Message

    • Be specific. Give your reader images he/she can see.
    • Provide enough information for the reader to understand and respond to. Length only matters to the point of having fulfilled the audience’s needs.
    • Don’t provide unnecessary information. Learn to omit material as easily as you add material.
    • Use an opening that lets your reader know why you are writing and why they will benefit from reading the information.
    • Define unfamiliar language.
    • Understand your reader’s needs.

     Design

    Emphatic tools

    • Use things like boldface, italics and underline to help your reader understand important issues.
    • Use headings and sub-headings to help separate sections and to help your reader remember what it is you are focusing on.
    • Use columns and bulleted lists to help make items stand out.
    • Use white space to help influence the reader to read: psychologically, it looks a lot better when it’s not filled with words.

     Graphics

    • Use tables, charts, graphs to pull numbers out of text.
    • Place graphics close to the information they pertain to.
    • Use objective or symbolic graphics to help your reader see images you are having difficulty describing.

     

    Formatting

    • Use consistent design from beginning to end of the document.
    • Choose reader-friendly fonts and prints. Help the reader read the information.
    • Don’t let your design overwhelm your content- pick and choose design tools.

     

    This is only a basic review of readability factors. Everything we discuss and evaluate in technical writing relates to the two prongs of technical writing: content and design. The bottom line is, make your documents professional quality.

    CC licensed content, Original
    • Eng 235. Authored by: Jeff Meyers. Provided by: Clinton Community College. License: CC BY: Attribution

    This page titled 7.4: Readability Factors is shared under a not declared license and was authored, remixed, and/or curated by Lumen Learning.

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