5: Verbal Communication
- Page ID
- 298003
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- 5.1: The Nature of Language
- Our language is symbolic, meaning it is made up of symbols. A symbol is something that stands for something else. The symbols that we use stand in for something else, like a physical object or idea, they do not actually correspond to the thing in any direct way. The use of symbolic communication is uniquely human, and it allows us to have abstract conversations about things that are not in our immediate reality.
- 5.3: Language Barriers
- We assume that because we have been communicating our whole lives that we have attained skills. However, communication does not mean that we simply get “better” with experience, without knowledge and practicing specific skills. In fact, when employers describe their ideal candidate, “communication skills” is on the top of the list. Therefore, it is important for us to learn about barriers we experience, skills that will improve our communication competence, and putting those skills to practice.
- 5.4: Language of Responsibility (You vs. I Language)
- We assume that because we have been communicating our whole lives that we have attained skills. However, communication does not mean that we simply get “better” with experience, without knowledge and practicing specific skills. In fact, when employers describe their ideal candidate, “communication skills” is on the top of the list. Therefore, it is important for us to learn about barriers we experience, skills that will improve our communication competence, and putting those skills to practice.