Back Matter Last updated Dec 6, 2024 Save as PDF 12.5: Skills to Support Confirming Communication Climates 13.1: References Page ID298284 Pamela J. Gerber & Heidi MurphyCentral New Mexico Community College via https://www.cnm.edu/ ( \newcommand{\kernel}{\mathrm{null}\,}\) 13.1: ReferencesDetailed LicensingIndexGlossaryDetailed Licensing